Effective Date: October 16, 2024
At Afribbean Festival, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or interact with our services. By using the Afribbean Festival website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, mailing address, and other contact details when you register for the festival, subscribe to our newsletter, or purchase tickets.
- Payment Information: Credit card details or payment processing information when you buy tickets or merchandise.
- Technical Data: IP address, browser type, device information, and browsing behavior to improve your experience on our website.
- Social Media Information: If you engage with us via social media (e.g., Facebook, Instagram), we may collect publicly available information related to your social media profiles.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To process ticket purchases and transactions.
- To send you updates about the festival, including event announcements, promotions, or important information.
- To provide customer support and respond to your inquiries.
- To improve our website, marketing strategies, and festival experience.
- To send newsletters and marketing communications, if you opt in.
- To comply with legal obligations or protect the rights, property, or safety of Afribbean Festival, our users, or others.
3. Sharing Your Information
Afribbean Festival does not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third parties for the following reasons:
- Service Providers: We may share your information with third-party vendors who help us with ticketing, payment processing, marketing, and customer service. These providers are required to protect your data and use it only for the services they provide on our behalf.
- Legal Compliance: We may disclose your information if required by law or to protect the rights and safety of our users, festival participants, or the general public.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. However, please note that no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device and help us analyze website traffic, improve functionality, and deliver personalized content.
You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails.
- Request that we stop processing your data if it is no longer necessary for the purposes for which it was collected.
To exercise any of these rights, please contact us using the information provided below.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of those websites before providing your personal information.
8. Changes to This Privacy Policy
Afribbean Festival reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Afribbean Festival
Email: info@afribbeanfestival.com
Thank you for trusting Afribbean Festival with your personal information. We are dedicated to protecting your privacy and ensuring a safe and enjoyable experience for all our attendees.